Let's start out with what is performance management
In this video, we're going to cover a definition of performance management and what performance management entails in a governance program.
Performance management is a general term that refers toe all activities and methods within an I T governance system.
It is essential to determine how well the governance and management system and components of an enterprise work.
It also demonstrate what what components and parts of the governance and management system need to be improved upon to achieve a required level.
Essentially, this is a way to determine how well your governance and management system is working through measuring overall performance and uncovering any gaps that air taking away from your overall objectives.
For example, if your organization is focused on managing security, managing performance through measuring compliance with security policies and procedures, this will give insight as to how well the governance program is performing and what needs to be addressed to allow for a higher level of compliance.
In this scenario, we address the management objective of managing security and the components of policies and procedures, and managing the overall performance of this component.
Concepts and methods are
part of performance management and include capability levels and maturity levels will discuss this further in this module. But capability levels are a rating process that tell an organization what capability level it is at for each component and objective
and maturity levels are associated with focus areas to see if the processes are contained. Toe a particular capability level.
Put simply, ah, capability level is a measure of how well a process is implemented and performing
performance management is an integral and essential part of the co bit framework and I t governance.
We need to know how the governance and management system is performing in the enterprise to get the most business value out of its implementation.
In the co bit framework Performance management is referred to see P M
Co bit Performance Management.
Why do you think performance management is important for your organization and your I T governance program?
In this video, we talked about the definition of performance, management concepts and methods of performance management and what a performance management means for a governance program