DSS Objectives

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next we have DSS objectives.

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In this video, we're going to talk about an overview of the DSS domain and the processes in this domain.

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The domain of deliver service and support has six management processes.

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These processes are focused on the delivery and support of required services that fulfill the businesses, goals and objectives that set by the governing body.

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The DSS realm includes six process is listed here.

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Let's talk about what each entails.

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Managed operations delivers I t products and service outcomes as planned.

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Managed service requests and incidents achieve increased productivity and minimize disruptions through resolution of user queries and incidents.

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This objective assesses the impact of changes and deals with service incidents to resolve and resource service.

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Manage problems focuses on increasing availability, improved service levels, reducing costs,

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improving customer satisfaction by reducing the number of operational problems and identifying root causes of these problems.

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Managed continuity is for adapting rapidly continuing business operations and maintaining availability of re sources and information to acceptable levels. In the event of a significant disruption like threats, demands, disasters, etcetera.

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Managed security services is meant to minimize the business impact of operational information, security vulnerabilities and incidents

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managed business process controls aims to maintain information, integrity and security of information handled within business processes or outsourced operations.

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Which objective do you think pertains most to you?

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Where would you start in this domain when it comes to prioritizing objectives?