Capability Levels

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Time
3 hours 43 minutes
Difficulty
Intermediate
CEU/CPE
4
Video Transcription
00:00
as promised. Let's talk about capability levels
00:05
in this video. We're going to talk about the definition of a capability level, the different levels and formal and informal methods of measuring capability.
00:16
Capability levels are a form of CPM or performance management,
00:20
in that it's a way to determine how well a process is implemented and performing.
00:25
This is done through a way of measurement on a scale from 0 to 50 being the overall lack of capability, while five is the most capable.
00:35
This rating process allows for enterprises to determine how well components are performing to support the overall governance and management objectives set by the organization.
00:47
There are different ways to measure your organization's capability levels.
00:51
A set of ratings for performance assessments will be largely useful and effective for measuring performance.
00:58
There are formal methods in which it is binary. For example, pass or fail
01:03
informal methods can also be implemented, such as largely capable, meaning that it is 50 to 85%. Functioning
01:11
fully capable would be more than 85% largely capable. It's 50 to 85%. Partially it's 15 to 50% and not functioning would be less than 15%.
01:23
This gives you an example of how you can measure performance for different components. It does not have to be totally formal or totally informal. It depends on your organization.
01:34
Quick pop Quiz
01:37
How Maney Capability Levels are There
01:40
if you answered. Six. You are correct because it's on a scale from 0 to 5.
01:47
Let's go through each capability. Levels 0 to 5
01:51
zero is the total lack of capability. And it's an incomplete approach to address governance and management of purpose. And it may or may not be meeting the intent of any process. Practices
02:02
the capability level of one
02:06
it achieves it more or less achieves its purpose to the application of an incomplete set of activities that is not very organized, meaning it's very basic and not very intuitive.
02:16
A capability level of two shows that the process achieves its purpose
02:22
through application of a basic but complete set of activities that could be characterized as quote unquote performed.
02:30
A capability level of three achieves its purpose in an organized way. Using organizational assets processes are well defined at this level,
02:39
a capability level of four shows. The process achieves its purpose in a well defined way and can be quantitatively measured.
02:47
The highest capability level of five demonstrates the process achieves its purpose on its well defined, its performance is measured to improve and continuous improvement is pursued.
03:02
So in this video we talked about an overview of capability levels, the six levels of capability on the different ways to measure capability.
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