Time
2 hours 33 minutes
Difficulty
Beginner
CEU/CPE
3

Video Transcription

00:01
Hello, everyone. And welcome back to cyber worries. End user, physical security. Course
00:06
I'm your instructor, Corey holds ER, and this is less than 3.4 badging and escorting.
00:13
I have three learning objectives. Should this course they are as follows First will discuss the roles policies, play in badging and escorting.
00:20
And we'll talk about the roles of badging as a component of physical security
00:25
and finally will discuss the importance of escorting
00:30
Now. I've talked a little bit about this in previous lessons, but I've touched on it. This time we're going to go a little bit more in depth, and we talked about policies in the past, policies away for employees to understand what is important to the business and how
00:46
things are to be executed in. In the case of badging,
00:50
it would be explaining why we're badging people describing the different types of badges that are given to an individual based on who they are,
00:59
because that will tell the employees
01:03
who that what kind of person that is that's walking through the building.
01:06
So if it's, um,
01:07
for example, could be a contractor's badge might be yellow,
01:11
so I know every time I see yellow badge. I know that's a contractor, or a badge with the Vionnet indicates a visitor.
01:19
Okay, and then we're also going to talk. It also ***. The policy will also talk about the manner in which your badges or warm
01:27
making sure they're clearly visible at all times.
01:30
And we'll also articulate how important it is to escort a visitor.
01:38
What roles do badgers play? Well, they have basically four purposes. First, they clearly identify employees.
01:47
They distinguish employees and contractors from visitors.
01:51
It enhances the situational awareness of the personnel in the company.
01:56
I know right away by looking at someone with a visitor badge that their visitor that means that they shouldn't necessarily be wandering around by themselves. And if they are, that would be a good reason to stop them. Ask them if they need help and get them to the place that they need to be, so that we have.
02:15
You know, we know where our visitors are,
02:16
and less thing, which is probably one of the biggest parts of physical security is they also perform or can perform
02:24
a multi function multi factor authentication.
02:28
What I mean by that will
02:30
look at our images here are turnstiles for, let's say, entering the building or keep heads on the right.
02:37
These badges can be used as a second
02:42
piece of multi factor authentication to say who the user is.
02:50
So badges for employees and contractors who regularly work in the office should be unique in so faras unique to each user. They would. They would have things like the person's name, their picture.
03:02
They might have an emergency contact on the back, not necessary, something that's readily visible but something
03:08
that someone who knows that it's there could look for and check.
03:13
And it also identifies individual
03:16
as faras. What, um,
03:21
what security rights they have as well. If you've worked in a government facility, sometimes special access areas
03:30
would be indicated on that badge.
03:36
So visitor badging that's a little different because these thes air,
03:39
not every individual, can have a badge of their own. It's not that we're playing favorites, but it's just a practical accountability standpoint because you also don't want to have too many visitor badges
03:52
and have one walk off.
03:55
And by walk off, I mean someone someone intentionally take them away from the building to produce their own visitor badges.
04:01
So it's important that we keep a positive control of all visitor badges. And this is done at the security that ask you in the lobby of the building.
04:11
And the security there would
04:13
question the
04:15
I would question the individual asking them what their businesses here in the company, who they're there to see. They would also
04:24
take potentially, let's say, their driver's licenses as a form of of official I. D. That proves they are who they say they are.
04:31
Give them the badge, hold onto the driver's license. So that's also gives the visitor the
04:39
reminds of Israel that they have to come and return the bench before they can leave with
04:44
before they leave.
04:45
Now it's also there's responsibility of security to tell them this is the way to properly where it
04:50
and we also need to identify who their escort is when at the time of badging, and wait for that person to come down from their office to greet their,
05:01
you know, to greet the visitor and to identify themselves to the security desk before taking them inside the building.
05:13
So what's so important? What? What's the
05:16
importance of using badging as you go through building when I say badging of courses I've explained before. It's swiping it next to an or if I D sensor or some other kind of sensor that actually can read the card and identify the individual who has it.
05:32
Oh, there's a couple of reasons. First, it provides a paper trail as the person is walking through the building, swiping to get through different points of access.
05:50
We have a history of where they went, so if somebody did something malicious and of course, we hope that people don't. But let's say someone was Impersonating a contractor.
06:01
I had gotten to the building, had gotten their access and was now going through the different areas trying to get gain information. Well, every time they swiped the bed, she get through an access area.
06:12
There's a record made in a log. Now that log can be searched for that badge and for that individual, and we now have a paper trail that could be uses evidence if there was either court proceedings or just an investigation by the police.
06:28
Another important thing and
06:30
users don't often think about this. And I didn't
06:33
It's something I learned to appreciate. I'll say that
06:36
is they can also be very important
06:40
in tracking you people inside the building in the event of a disaster. Now I'm not talking about that, them having to go into secure areas. But if I know
06:50
if I can look at the log and see that John Doe, one of our contractors, is actually in the conference room on the eighth floor, I can tell firefighters we have people on the eighth floor there in the conference room, just past the elevators, for example, or and it's it could be critical in those
07:12
in those harrowing, harrowing times
07:15
to be able to find the people
07:18
as gated by the technology. So it serves that purpose as well.
07:24
So it's important and that it's doubly important.
07:28
So what's the purpose of escorting? Look,
07:30
I've I've discussed it, even in this video already.
07:34
But
07:35
first and foremost, issues to courtesy. You know, we welcome a visitor into the building. It's nice to it's, it's
07:43
it's good customer relations to meet them in the lobby, to bring them where they're going and to stay with them as you bring them through the building. Um,
07:50
you know whether it's
07:53
to go the lavatory, or or maybe to go to make a personal phone call that they have to make
07:59
you know, staying with them or nearby while giving them respectful distance
08:03
means that we have positive control over our visitors and that someone isn't going someplace that they're not supposed to be.
08:11
And it's also important that when we find on a accompanied visitors that we as employees, challenge them. I don't mean that in a
08:22
malicious or angry sort of way. I'm just saying Go upto, Sir, I know your visitor here who you're looking for. It could be simple as that, and it is again being courteous. But it's also making sure that the person knows, you know,
08:35
someone stays with the person and that that that they brought to where they need to be and that they don't wander around the facility,
08:45
leaving the building well
08:46
for the visitors. Like I said before, they'll turn in their badge and get the driver's license for us. His employees.
08:54
One of things we need to do is remember where we are situation awareness, so that when we when we passed through that final gate before we're gonna exit the building. Put that badge away.
09:05
Um,
09:07
it avoids making you a target,
09:09
and it also denies
09:11
malicious individuals the chance to actually see what a badge looks like when you walk outside the building.
09:18
If they can take pictures of it, they can duplicate it. If they can duplicate it, they can then impersonate someone in the building
09:24
with an updated photo. There's a lot that obviously we can do with graphic programs these days. It's very easy to reproduce you. So be responsible and be cognizant that
09:35
people can use these badges to identify where you work. Identify that you're important person. Maybe they want to get to know
09:43
course to help them to socially engineer. So this is the importance of hiding your BEJ when you're getting ready to leave the building.
09:54
So let's do a check on learning.
09:56
I'll read you the question
09:58
and the four answers. I'll give you about 15 to 20 seconds to answer. Then I'll discuss whether right answer is right and the wrong answers are wrong.
10:05
Okay,
10:07
so the most important active function of a badge is
10:09
one. It clearly identifies employees.
10:13
It distinguishes employees and contractors from visitors.
10:18
It enhances situational awareness for all personnel
10:20
or it can be used for multi factor authentication.
10:46
The answer is
10:48
it could be used for multi factor authentication. Now the other three items there are actually passive functions of the BEJ.
10:56
I don't do anything to identify myself other than wearing it visibly,
11:01
distinguishing employees and contractors That's just the color or the design of the BEJ and enhancing situation wins again a passive trait but multi factor authentication using that badge to swipe through a door along with a key that you have a
11:16
A pin code. Or maybe your voice as a form of second secondary form of with indication
11:22
those air active measures that it does
11:28
so in this lesson, we discussed the role the policies play when it comes to badging and escorting. We also discussed the importance of badging is part of physical security, and we also discussed the importance of escorting
11:41
Thank you for joining me for this lesson. I look forward to seeing you in the next one

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End User Physical Security

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Instructed By

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Corey Holzer
Information Systems Engineer
Instructor