Course Content

Module 1: Introduction

08:39
1.1 Task Statements and Knowledge Statements

Module 2: Course Module 1

02:20
2.1 System Implementation and Operations
02:55
2.2 Understanding IT Services
25:03
2.3 IT Operations Management
12:46
2.4 Administrative Protection

Module 3: Course Module 2

10:17
3.1 Problem Management
16:10
3.2 Monitoring Controls Status
09:23
3.3 Implementing Physical Protection
00:00
3.4 Auditing Information Systems Operation, Maintenance, and Support

Course Description

What does the CISA Domain 4 cover? Domain 4 covers information systems operation, maintenance, and support. Why do I need this certification? Mastery of this section will enable you to provide assurance that the processes for information systems operations, maintenance and service management meet the organization?s objectives. What will I learn? The IT service management framework and practices IT operations IT maintenance Database management practices Data quality and lifecycle management Problem and incident management practices Change and release management practices End-user computing IT continuity and resilience Get your Auditing Information Systems Operation, Maintenance, and Support Certification Today: There are six critical areas covered within the Information Systems Operation, Maintenance, and Support Micro certification. Mirroring Domain 4 of CISA, these areas include information systems operations, information systems hardware, IS architecture and software, IS network infrastructure, auditing infrastructure and operations, and disaster recovery planning. Mastery of this section will enable you to provide assurance that the processes for information systems operations, maintenance and service management meet the organization?s objectives.

Instructed By

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Dean Pompilio
Instructor

Provided By

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Course Components

On Demand Videos to learn from industry leaders
Assessments to gauge understanding and comprehension

Certificate of Completion

Certificate Of Completion

Complete this entire course to earn a Auditing Information Systems Operation, Maintenance, and Support Certificate of Completion