Microsoft Windows 7 Enterprise Desktop Support Technician
In the Microsoft 70-685 Virtual Lab, works hands- on with Windows 7 and learn to effectively resolve operating system problems by telephone, email, connecting to an end user's system remotely, or by visiting an end user's desktop.

Overview
In the Microsoft 70-685 Virtual Lab, works hands- on with Windows 7 and learn to effectively resolve operating system problems by telephone, email, connecting to an end user's system remotely, or by visiting an end user's desktop.

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