Microsoft 70-685: Windows 7 Enterprise Desktop Support Technician

Practice Test

Configure Windows 7 in a networked environment flawlessly and set yourself apart as a highly skilled desktop support technician.

1 hour 30 minutes
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If you are looking to effectively support end-users who run Windows 7 in a corporate environment, this is the ideal skill enhancement tool for you.

Professionals seeking a comprehensive understanding of troubleshooting Windows 7 to deliver mission-critical performance will greatly benefit from The Microsoft 70-685 Practice Test. This practice test will prepare you to confidently ace the Microsoft 70-685 certification exam.

This practice test and the exam it aligns to are intended for those who have experience using applications that are included with the operating system, such as productivity applications used in a corporate environment and Microsoft Office applications. Additionally, testers should be able to resolve operating system issues by telephone, email, connecting to an end user's system remotely, or by visiting an end user's desktop. You are recommended to have a working knowledge of operating in an Active Directory domain environment.

Obtaining your Microsoft 70-685 certification signifies that you possess the fundamental knowledge to identify and resolve desktop application, security, and networking issues, maintain systems that run on Windows 7, and support mobile users.

Practice Test Specifications

When you purchase a Practice Test from Transcender, you gain 6 month access to a world of information that can help you succeed on the exam, including analytics on your strengths and weaknesses. This Practice Test has a few options available to enhance your learning experience:

  1. Customize your testing experience by configuring your practice test to suit your specific study needs. Select items by test objective, set study preferences and control how your answers are accessed.
  2. Select preset tests. These tests are made to provide a testing experience similar to a real testing environment. They are timed and filter questions like the certification exam. This option will help you determine your readiness for the certification exam.
  3. Flashcard review allows you to review concepts in a self-graded and unlimited environment. With hundreds of questions, these premade flashcards will help you understand concepts covered on the actual certification exam.

*Access Practice Test After Purchase:

Once you've purchased this practice test, you can access it by navigating to the homepage and clicking 'My Apps.'

System Requirements

Hardware and Software Minimum Requirements:

  • Processor: Min. 500MHz Processor, 128 MB RAM
  • Screen Resolution: Min. 1024x768

Note: Some courses may be better experienced by using a higher or lower screen resolution.

Operating Systems:

Supported System Platforms

  • Windows 2000
  • Windows XP
  • Windows Vista
  • Windows 7
  • Windows Server 2003 (SP2 or later)
  • Windows Server 2008
  • Mac OS X v 10.4 or higher

Supported Browsers

  • Microsoft IE 7
  • Microsoft IE 8
  • Microsoft IE 9
  • Mozilla Firefox
  • Safari

Note: The browser version you're running must support 128-bit encryption or secured pages will not display correctly.


  • A firewall is a system designed to prevent unauthorized access to or from a private network. If your computer is located behind a company firewall, you might not be able to access portions of the Practice Test from work. Company firewalls sometimes block JavaScript, or won't let you log in to a secure server.
  • If your company's firewall blocks JavaScript, you won't be able to enter the Practice Tests from your work computer.
  • If your company firewall allows JavaScript but doesn't allow access to a secure server, you won't be able to access the classrooms from work.