Customer Service Aptitude

iMocha
Assessment

Customer service assessment test is created by the global customer service experts to check the competency of candidates in above-mentioned skills. Topics covered are Service-based interaction skills, Email handling, Hold procedures for Phone Support, Customer satisfaction. Useful for hiring Customer Service Representative, Customer Service Executi...

Time
20 minutes
2.0
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Overview

Customer service assessment test is created by the global customer service experts to check the competency of candidates in above-mentioned skills. Topics covered are Service-based interaction skills, Email handling, Hold procedures for Phone Support, Customer satisfaction. Useful for hiring Customer Service Representative, Customer Service Executive, Customer Service Associate, Customer Service Consultant