Customer Service Aptitude

Did you know Cybrary has FREE video training? Join more than 2,500,000 IT and cyber security professionals, students, career changers, and more, growing their careers on Cybrary.

Time
20 minutes

Customer service assessment test is created by the global customer service experts to check the competency of candidates in above-mentioned skills. Topics covered are Service-based interaction skills, Email handling, Hold procedures for Phone Support, Customer ...

Did you know Cybrary has FREE video training? Join more than 2,500,000 IT and cyber security professionals, students, career changers, and more, growing their careers on Cybrary.

Overview

Customer service assessment test is created by the global customer service experts to check the competency of candidates in above-mentioned skills. Topics covered are Service-based interaction skills, Email handling, Hold procedures for Phone Support, Customer satisfaction. Useful for hiring Customer Service Representative, Customer Service Executive, Customer Service Associate, Customer Service Consultant