Customer Service Aptitude

Customer service assessment test is created by the global customer service experts to check the competency of candidates in above-mentioned skills. Topics covered are Service-based interaction skills, Email handling, Hold procedures for Phone Support, Customer satisfaction. Useful for hiring Customer Service Representative, Customer Service Executi...

Time
20 minutes
3.5
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Overview

Customer service assessment test is created by the global customer service experts to check the competency of candidates in above-mentioned skills. Topics covered are Service-based interaction skills, Email handling, Hold procedures for Phone Support, Customer satisfaction. Useful for hiring Customer Service Representative, Customer Service Executive, Customer Service Associate, Customer Service Consultant

Learning Partner
iMocha

Comprehensive, enterprise-ready, skill assessments.

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