Technology Disaster Recovery Plan

00:00

Welcome back to student out of privacy fundamentals. This lesson covers technology disaster recovery plan.

00:07

In this video, you will learn the objectives of a technology disaster recovery plan or TD R P

00:14

Planning assumptions when creating a T. V. R P.

00:17

How to organize your TD r P team

00:20

process for activating a T v R P

00:23

Suggestions for notifying stakeholders of TD R P activation.

00:28

How to best implement a T, v. R P and how handle deactivation and evaluation of a TD r P.

00:37

The primary purpose of the Technology Disaster Recovery Plan, or TD R P is to enable effective and efficient response to a natural disaster or critical failure of the district's data center and or course systems.

00:51

The objectives during a natural disaster or critical failure are the following.

00:56

Minimize the loss or downtime of course systems and access to business. Critical data.

01:00

Recover and restore the district's critical systems and data.

01:04

Maintain essential technology Resource is critical to the day to day operations of the district

01:11

and minimize the impact to the staff and students during or after a critical failure.

01:18

The following planing assumptions were used in the development of the TD R P.

01:23

There may be natural disasters that will have a greater impact than others.

01:26

There will be factors that are beyond the department's control or ability to predict during a disaster.

01:33

There is the possibility of complete loss of the current data center.

01:37

We will have adequate storage to recover systems.

01:41

District data is housed a district at a center and backed up in the cloud

01:46

district. Data is hosted by third party providers

01:49

in the event of a critical failure to network infrastructure in the data center district networking may be significantly impacted.

01:57

If any of these planning assumptions are not true for your organization, please make sure to adjust them in your own policy.

02:07

The district will appoint the following people to the disaster recovery or incident response team

02:13

director of technology, assistant director of technology operations, assistant director of technology, information systems, network system administrator, network engineer, server system administrator and other necessary database system administrators.

02:30

Your organization might call them different things and may have different levels of leadership in your technology department. So be sure to adjust these with your own organizational members.

02:44

In the event that TD R P is activated, overall management of the response is delegated to this team. Their primary responsibilities include

02:53

determining the impact of the natural disaster or critical failure, communication of impact and or loss and updates of progress to the district superintendent,

03:02

communication of outages and updates to district staff,

03:07

oversight of the T DRP implementation and restoration of critical systems and data

03:13

allocation and management of technology staff during the event,

03:16

working with manufacturers and or vendors during their recovery and restoration of critical systems and data. An oversight of T DRP implementation debrief

03:28

the TD R P will be activated in the event of the following. A natural disaster has occurred and has affected the operation of the district's data center. A natural disaster includes but is not limited to the following tornado earthquake, Lightning and or flood

03:43

Ah fire has impacted the data center.

03:46

Water or flooding has impacted the data center

03:49

or a critical system. Failure has occurred.

03:52

The isil will act as the Incident Response Manager or I R M.

03:58

If the ice so is not able to act as the I. R m. A member of the superintendent's leadership team will assume the role of the I. R M with assistance from the Incident Response team.

04:10

The following groups will be notified in the event the plane has been activated.

04:15

Superintendent superintendents, leadership team,

04:17

technology staff,

04:19

district employees, parents and students and vendors.

04:26

Information will be disseminated to the after mention groups through whichever means of communication is available at the time. This could include anyone or combination of the following

04:35

phone, email, social media, radio or television.

04:41

The TD R P team will work with district leadership, including the director of communications or PR, on which information will be conveyed to each above group and what means will be used

04:53

quiz time As technology and communication methods change. What type of communication does your organization have in place that would not be affected by a critical systems failure?

05:04

Pause. The video enlists out any other forms of communication that you might be able to use.

05:13

The TD R P team has the following in place to bring the district back online in the least amount of time possible.

05:19

Maintain spreadsheet, listing all server names, physical and virtual and their function. And here you might even want to specifically state what that file is called for future reference and easy access. For example, servers dot Excel s ex ah, hard copy of this document will also be secured at the Technology office,

05:40

and the superintendent of Finance and Support Services Office

05:43

on Elektronik version will be housed on cloud storage as well.

05:47

Maintain a spreadsheet of all local administrator accounts, passwords and vendor contact information,

05:53

and a hard copy of this document will be secured. A technology office and with the assistant superintendent of finance and support services and electronic version will also be housed on cloud service.

06:04

The TV RPI team has the following in place to bring the district back online in the least amount of time

06:12

district data backup solutions, including the use of a backup manager with which backs up data locally in the data center in on the cloud.

06:19

The district's critical virtual servers could be run directly from the cloud with limited access.

06:25

In the event of a critical system failure, the district can restore that server back to the current environment from the backup solution.

06:34

The TD R P team will deactivate the plan once services are fully restored,

06:40

an internal evaluation of TD R P responses will be conducted.

06:44

This will entail gathering documentation from the response and feedback from all stakeholders and incorporating it into an actor after Action report

06:55

and Corrective Action plan.

06:57

The result will be an update to the T, V, R P and other emergency response plans as appropriate.

07:04

In today's video, we discussed the objectives of a technology disaster recovery plan or TD R P

07:12

planning assumptions when creating a TD R P specific to your district status, centre storage, etcetera

07:18

Who to assign to your incidents response team and what their responsibilities would be

07:25

process for activating a TD R P, including what events constitute a disaster.

07:30

Suggestions for notifying stakeholders of TD R Ky activation, including who to notify and in what order

07:38

implementation best practices for a TD R P

07:42

and how to deactivate a. T. V. R P when recovery is achieved, and suggestions for evaluating and revising TD R P for better preparation in the future.

07:51

In our next and final lesson for Module three, we will discuss the data breach response plan.