Free Course

ITIL Foundations

time Hours
ceu3.5 CEU/CPE
Daniel Reillys profile image

ITIL Foundations
Course Intro
This ITIL Foundation training course is for beginners and provides baseline knowledge for IT service management. After taking this course, you will have the knowledge and expertise you need to better manage the IT services of a business. In addition, you will
Course Description

What is ITIL training?

ITIL stands for information technology infrastructure library, and the professional training available from Cybrary can equip you with the knowledge and expertise to better manage the IT services of a business.


What is involved in the ITIL foundation training from Cybrary?

In order to have a successful career in IT service management, you need to have a solid understanding of the best practices you should be implementing. The ITIL course from Cybrary will provide baseline knowledge on the following topics:

  • Reducing costs
  • Increasing enhancements in processes
  • Improving IT productivity
  • Ensuring customer satisfaction

The course will also cover the five key phases of the ITIL mode. Not only will you learn more about what each phase entails, but the training will also cover the relationship between the phases and processes. Additionally, the purpose, goals, objectives, and values of the five key phases will also be thoroughly explained. By the end of the ITIL certification training, you will be equipped with the knowledge and tools to make informed decisions when it comes to operating the IT department for any organization.


Where can I take this ITIL foundation class?

One of the best things about taking advantage of the ITIL training offered by Cybrary is that you have the ability to complete all of the training lessons online. So long are the days of having to search for classes near your home. You no longer have to spend your evenings or weekends sitting in a classroom, losing precious time that could be spent with your family and friends. Cybrary gives you the freedom to complete the lessons whenever and wherever is most convenient for you.


How long will it take me to complete the ITIL online training?

This training should take you approximately three hours to complete. However, it is important to keep in mind that you can go through the lessons at your own pace. Whether you want to complete the entire course in one day or you would prefer to tackle a few lessons at a time, you have the flexibility to complete this ITIL foundation online training however it works best for you.


How difficult is the ITIL certification course?

This course has been specifically designed for beginners. With a low level of difficulty, Cybrary has developed an effective ITIL foundation certification training that can successfully be completed by those who are new to the IT industry.


How can I know this is the best ITIL training for me?

If you are looking for an ITIL tutorial for beginners that you can complete at your own pace and won’t cost you an arm and a leg, you have come to the right place. Cybrary offers free ITIL training that can be completed online. Whether you are in school, working full-time, or simply looking to pick up some new skills, this option is both convenient and affordable.

You also need to keep your career goals in mind when selecting an ITIL foundation certification course. This training is necessary if you have an interest in managing the IT services for any type of business. Additionally, this course can lead the way into further certifications as well, if you have an interest in expanding your skill set even more.


How many CEU/CPE credits can I earn with this course?

This ITIL free course from Cybrary can qualify you to receive 3.5 CEU/CPE hours, if you are interested in earning professional credits.


How to get ITIL Certified?

At the conclusion of your free ITIL foundation training, you must take one exam in order to earn the official certification. The exam consists of 40 questions, and you need to score at least 65 percent to pass. The exam can be taken at any Pearson VUE and Prometric testing center around the globe.

Complete this course and earn a ITIL Foundations Certificate of Completion
Complete this course and add the ITIL Foundations course badge to your profile

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We believe Cyber Security training should be free, for everyone, FOREVER. Everyone, everywhere, deserves the OPPORTUNITY to learn, begin and grow a career in this fascinating field. Therefore, Cybrary is a free community where people, companies and training come together to give everyone the ability to collaborate in an open source way that is revolutionizing the cyber security educational experience.

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