Developing Effective Certification Preparation Strategies
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>> Well, good afternoon and thank you all
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for taking the time to join today's webinar,
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optimizing your team certification preparation process.
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Before we get started,
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I'd like to go over just a few housekeeping items.
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Today's webinar is scheduled for
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30 minutes and will include a product walk through.
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To ensure we're able to cover everything on
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our agenda all participants will be muted.
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However, you will still be able to submit all of
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your questions via the Q&A box
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and we certainly encourage you to do so.
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We'll address any questions via the chat function
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>> and in a dedicated question and
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>> answer portion of today's program.
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This webinar is being recorded
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and we'll share the link out to you
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>> in the next few days.
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>> Your host for today's webinar is Angela Wood.
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Angela is an Account Executive here at Cybrary.
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She regularly partners with
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IT and security leaders to find
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the right solution to help
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achieve their strategic objectives.
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Whether it's developing their team
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>> cybersecurity skills,
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>> becoming more familiar with
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a specific tools and technologies.
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Earning critical industry certifications,
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reducing new hire onboarding time
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or even improving employee retention.
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Angela brings experience
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working with financial institutions,
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government contractors,
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managed security service providers
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and state and local governments.
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We're very excited to discuss today's topic,
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>> as we know,
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>> it's an area of focus for many
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of our customers as we kick off 2021.
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In fact, a recent cybersecurity workforce study
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conducted by ISC Squared found that
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63 percent of cybersecurity professionals are
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pursuing or plan to pursue
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a certification in the next year.
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Without further ado, I would
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love to kick this over to Angela to get
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everything started and you
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have a very lively bunch today.
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It should be a super fun webinar.
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>> Awesome. Thanks so much for the introduction,
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Ryan and thank you all so much for
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taking the time to join the webinar here today.
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I'm thrilled to be leading
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today's discussion around certification preparation.
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Now, let's quickly run through our agenda.
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I'll start by providing a little bit
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of background on Cybrary,
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who we are and what we do.
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Next, I'll talk about skills gaps as it pertains to
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the industry as a whole and why
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industry certifications are so important.
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Also break down the challenges that we
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see many organizations face and
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specifically security leaders in trying to help
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their teams earn and maintain industry certifications.
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Finally, I'll walk through our approach to
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optimizing your team certification process.
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At the end of the webinar, you'll learn how to scale
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effective certification preparation for your team.
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Utilize Cybrary to know when someone on your team
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is ready to pass the certification exam
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and supplements certification prep
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with hands-on real-world application.
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Let's go ahead and get started.
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Cybrary for teams is
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the leading cybersecurity workforce
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>> development platform.
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>> Now you're probably thinking Angela,
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what [LAUGHTER] exactly does that mean?
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It means that we help organizations like
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yours close the cybersecurity skills gap and
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build a more security enabled
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workforce that's equipped to meet modern threats.
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We combine courses from experts in the field with
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secure browser-based virtual labs
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that enable your team to
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actually work through
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real-world scenarios and get hands on
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experience with the latest tools and
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technologies to help drive their skill development.
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We bring the trust of organizations around the world as
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well from small businesses to Fortune 1,000.
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In fact, 96 percent of the Fortune 1,000 already have
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employees building
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their cybersecurity skills with Cybrary.
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Why does cybersecurity skills gaps
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exist within organizations?
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Let's say I'm a manager,
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we find that the root cause stems from
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one or many of the following reasons.
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Again, how do I find and
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attract the right cybersecurity talent?
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At that point, once I get them on board,
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how do we create a reliable process for
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getting new hires up to speed and operational?
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How do I ensure that the team's knowledge and skills
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are up to date over time?
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How can I help an employee
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understand how they can actually grow?
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Then as I'm growing that talent,
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how do I keep that person
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in-house and actually help with retention?
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We know one way many organizations
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attempt to close the cybersecurity skills gap is
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by helping their teams earn
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and maintain industry certifications.
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But before we dive too deep into the topic,
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I wanted to open it up to our first poll question.
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What do industry certifications mean
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for your team and or organization?
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Perfect, so it looks like the most popular answer is,
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certifications can help me
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validate knowledge and skills which is
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in line with the conversations
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that I have on a daily basis.
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Look, we know industry certifications are important and
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they mean different things at different organizations.
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Some don't have an effective way to measure
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or validate their team's knowledge and skills.
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Certifications can help to ensure that your team is
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staying current with emerging technologies
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and industry trends and have the actual skills that
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they need to work as
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efficiently and effectively as possible.
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Some organizations they invest in helping
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their teams earn and maintain certifications
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in order to support their professional growth and
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development which improves employee engagement,
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employee satisfaction and most importantly,
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employee retention and in the process it enhances
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their overall employer brand which helps
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them attract top cybersecurity talent.
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Many of the organizations that I personally work with,
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like managed service providers,
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managed security service providers,
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government contractors,
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for example, they need their teams to hold
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specific industry certifications to not
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only close but execute contracts.
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Industry certifications can also
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bolster your credibility in a number of different ways.
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It could demonstrate your team's
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>> expertise to clients or
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>> customers and often enables you
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>> to bill at higher rates.
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>> For professional services firms,
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industry certifications grow auditor confidence
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and can help to reduce those audit fees.
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For most organizations in the text-based though,
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industry certifications can help
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reduce technology insurance premiums.
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Finally, your team may be required to hold
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industry certifications to comply with internal,
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corporate or external directives.
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For example, the US Department of Defense,
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they have that directive 8140,
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8570 that I'm sure
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most of you-all have heard of at least that
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requires its cybersecurity workforce to hold
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specific industry certifications that actually
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align with their work role as a means to
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validate specific knowledge, skills and abilities.
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In preparation for the webinar here today,
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what I found really interesting
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as some background research,
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ISC Squared is 2020
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cybersecurity workforce study revealed that
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more than 70 percent of US cybersecurity professionals
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say that they're required to have some type of
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certification and that figure is
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even higher 78 percent worldwide.
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Now before we move on, I wanted to
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open it up to our second poll question here today.
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Which of the following best
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describes how your organization currently
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prepares team members to earn industry certifications?
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Perfect, thanks again for sharing these responses.
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It looks like the most popular approach is actually
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providing access to specific online courses.
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>> We know why certifications are important.
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Now let's discuss the actual challenges
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that we see our clients face on a regular basis.
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Many don't have a scalable,
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repeatable process to help their teams prepare for
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industry certifications or earn
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CEUs that they need to maintain their credentials.
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A number rely on boot camps
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or in-person training courses,
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others bring in specialists to train their teams,
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but these are very expensive and
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time-consuming approaches that pull
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your teams away from work.
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With boot camps, you're
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unlikely to be able to send everybody.
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With specialists, you're
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attacking the problem piecemeal.
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Both approaches are inefficient and
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focus on immediate needs, not the future.
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Then with COVID, neither approach
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is really feasible right now.
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Another problem that we see
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organizations struggle to navigate
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is actually ensuring that their team members are
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ready to pass a certification exam.
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Industry certification exams, they are expensive.
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Preparing for one is a lot of work.
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It requires countless hours of
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study and it's truly a grind.
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But it can be hard for leaders to know
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>> if their team have
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>> the resources that they need
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and if they're actually putting in the work.
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We've also found that many professionals,
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due to their background or perhaps lack of experience,
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they don't have the foundational knowledge that they
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need for the industry
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certification that they're pursuing,
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which only exacerbates the situation and extends
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the time that it takes to get these individuals
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feeling confident and ready.
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This makes it difficult for employees
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to be successful over
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time and hurts an organization's bottom line.
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Now, what about after
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someone earns an interesting certification?
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Earlier we talked about certifications
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as a means to validate knowledge and skills.
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Interestingly enough, though,
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it's not a sure fire way to
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assess subject matter expertise.
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There can be gaps between a certification stated
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learning objectives and what
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your team is actually able to do.
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The reality is that some people are just
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really good test takers and they understand concepts,
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but they can't apply them in the real-world
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on the job where it matters the most.
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This can make them ineffective in their role and can
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ultimately put the organization at risk.
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Time for our third and final poll question.
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Do you or your organization have a good way to
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ensure that a team member is
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ready to pass the certification exam?
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Looks like most of you do not,
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hence why you're probably joining the
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>> webinar here today.
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>> We've highlighted the problems.
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Let's talk about the actual solution.
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Our Cybrary for Teams platform
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has curated learning content for
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the most in-demand
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cybersecurity industry certification and
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enables your team to prepare for and earn the CEUs
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necessary to mean multiple
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certifications all in one place,
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with courses, tools,
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and resources accessible online anytime,
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anywhere, providing a cost effective alternative
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to the boot camp and specialists approaches.
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We can also help to ensure that your team is
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primed for success by first
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confirming each team member
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has the foundational knowledge and
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experience that they need for
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the industry certification that they're pursuing.
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We can do this by leveraging targeted skill and work
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all assessments to gauge
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their competency in critical areas,
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which enables you to direct learning content to develop
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this particular skill set in
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addition to the actual certification courses.
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All of our industry certification courses
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are taught by experts
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in the field who hold that specific credential as well.
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They also include practice tests
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tied to the certifications' key learning objectives.
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This can help your team or find their areas
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of focus and optimize their studying.
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Our team and member dashboards
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>> as well also enable you to
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>> monitor team's progress and
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preparing for industry certifications,
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from looking at learning hours,
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courses completed, to
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certification practice test scores.
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In addition to our certification practice test,
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the majority of our certification courses,
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they include virtual labs that give
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your team the opportunity to apply concepts in
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real-world scenarios and work with tools and
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technologies utilized by industry
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>> leading organizations.
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>> Unlike other training options that may offer
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more of that textbook style of learning,
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Cybrary takes great pride in
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delivering the types of hands-on
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learning experience that drive
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those real-world applications.
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ESG's, The Life and Times of Cybersecurity
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Professionals 2020 research report
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found that 52 percent of
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cybersecurity professionals believe
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hands-on experience is
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the most important factor
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in cybersecurity skill development.
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Imagine cutting the time it takes to earn
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an industry certification by making resources
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more readily available and affording
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your team that flexibility to
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study around their schedules.
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Imagine boosting your teams'
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certification success rate by ensuring they
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actually have the knowledge and
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skills they need to pass the exam.
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Imagine being confident in knowing
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that your team can and will
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put what they've learned into practice
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>> on a daily basis.
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>> Cybrary for Teams can make this vision of reality.
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Now I would like to jump into the platform
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to show you how.
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I typically like to start off by showing
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>> our browse page.
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>> Before I move along and scroll up and down here,
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I want to actually explain how it works.
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Cybrary for Teams brings the collective knowledge of
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the cybersecurity industry's top experts
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in leading organizations.
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What's most exciting is that
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our network continues to grow,
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allowing us to move quickly and
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>> provide timely content to
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>> help our customers stay current with industry trends.
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We cover a broad range of
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topics and skill areas like pen testing,
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incident response, digital forensics, Cloud security,
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with career paths that provide
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role-based learning opportunities to boost competence,
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virtual labs to gain real hands-on experience,
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certification courses to help
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develop subject matter expertise,
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skills assessments to help
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measure the knowledge skills and abilities,
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and certification practice tests to ensure that your
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team's ready to pass the certification exam.
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All in one comprehensive platform,
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accessible anytime, anywhere, right from your browser.
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You and your team will be able to have the tools and
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resources that you need at your fingertips.
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As you can see, we offer learning content for
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the most in-demand certifications
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from the industry's top certification bodies,
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like you could see here on the left: CompTIA,
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ISC^2, ISACA for example.
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But if I go ahead and click on CompTIA right here,
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as I mentioned before,
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we provide courses, virtual labs,
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certification practice tests aligned to
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each industry certifications key learning objective.
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If I go ahead and click on
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the CompTIA Security Plus course,
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you could see this course now offers labs.
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It's a multiple modality approach.
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You see the camera icons right
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here that designates it as a video.
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Let's say you're watching this video
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around social engineering.
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Right after that you're going to be asked to complete
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a virtual lab around social engineering.
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You're taking the concepts that you learned in
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the video and then apply it to a real world situation.
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Moving over into the pathways.
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Cybrary offers pre-built paths
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around specific certification courses as well.
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Again, picking on the CompTIA Security Plus,
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let's say for example, I'm a manager
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and I want to ensure that my employee,
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Chris, he's a junior level
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or tier 1 so he's also on my team,
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he has the foundational knowledge that he
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needs for the CompTIA Security Plus.
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I can either custom build
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a specific pathway for him or I can work with
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my dedicated Cybrary Customer Success Manager
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to help them build a specific certification path.
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But before I even assign the certification course,
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I can actually assign
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a vulnerabilities or threat
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analysis related skills assessment
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to baseline his knowledge and skills in
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these critical exam competency areas and direct
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specific learning opportunities to supplement
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the certification course and
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better position him for success.
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Easy as that, I created
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a custom certification pathway for him.
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Now I actually want to assign it out.
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All I had to do was click Assign path,
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click on Chris right here.
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As soon as I click Create Assignment,
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Chris will have the keys to success and actually
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preparing for that specific exam.
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Moving over into the dashboard here.
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Once you've actually assigned your path,
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you can use your Team dashboard to get
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a high level view of the team's progress.
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If you're a manager, for example,
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who oversees multiple functions
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or has multiple teams on a platform,
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you can actually filter through and
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review each team's learning and performance separately.
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Learning hours completed assignments,
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scrolling down here to top labs,
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even top learners,
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these are the people that are really
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putting in the time to develop their skills.
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You can also filter by time period enrollments,
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learning hours, scores, among other things.
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Really this dashboard is meant to give
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a high level view and
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better insight into the teams across the organization.
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But if you wanted to get more granular,
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maybe on a specific person,
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I'm going to hop over into
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the members tab over here on the left.
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With our member dashboard,
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you can gain even more insight into how
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the actual individual team members
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are learning and progressing.
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You could see specific learning hours,
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activities, assignments, for example.
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You could see what other courses
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that they're working through and even their
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certificates of completion that are
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given after a video course has been completed.
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>> Now that we're in the dashboard for Chris,
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that SOC Analyst Level 1 that I was mentioning earlier,
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I want to see how things are going with
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that Security plus Pathway that I signed out to him.
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Expanding this pathway and within the assignment,
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it looks like he's gone through
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a few of the modules here within
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the Security plus course and
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he's about to take his first practice lab,
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which will enable him to get
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hands-on experience and practice what he's learned.
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Then once he gets to the point in the pathway
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where he's going to take that practice test,
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you're also going to be able to
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see the score for that as well.
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Looks like he also completed
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this assessment and when you expand it open,
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you can see his score is a 40.
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That considers about an intermediate type role.
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Essentially, I can use this insight and visibility
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to direct additional learning
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content that he might need,
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get him focused when we connect in our
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one-on-one or if he's ready,
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team up to take the certification exam.
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Cybrary for Teams can enhance
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your certification preparation process by
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making learning opportunities more easily accessible,
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ensuring your team has the
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>> knowledge they need to attain
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>> critical certifications and building
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your team's confidence to apply
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>> learn skills on the job.
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>> We've discussed certifications, why they're important,
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the challenges organizations face as well as
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our approach for optimizing
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the certification preparation process.
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Now, I would like to open it up to
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any questions that you-all may have.
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Ryan, back to you.
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Let's go ahead and see what's come in.
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>> Awesome, Ang. That was wonderful.
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I learn something new every time you go through that.
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[LAUGHTER]. You got some wonderful questions
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come through as well.
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First one is, is my team able to take
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a certification exam through Cybrary
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>> for Teams platform?
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>> Great question. No, not currently.
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Well, Cybrary for Teams,
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we do offer certification courses,
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virtual labs and practice tests,
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your team won't be able to actually take
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the certification exam through the platform.
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They're going to have to go directly to
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the governing body like CompTIA ISC squared,
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for example, to schedule the exam with them.
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We simply provide the certification preparation
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to pass that exam.
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>> Would you mind providing
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a little more insight into
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the certifications that Cybrary covers?
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>> Great question. Cybrary for Teams has
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certification preparation resources for
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a broad range of
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cybersecurity industry certifications and
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certification bodies like again,
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CompTIA, ISC squared, ISACA,
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EC-Council, Azure, Cisco, among others.
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When you schedule an interactive walk-through,
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you'll be able to discuss
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your desired certifications with one of
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our account executives who will ensure that they have
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the right content for your specific needs.
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>> You said a magic word there, interactive walk-through,
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we'll go over that a little bit more right at
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the end and we'll show you how to set that up.
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Third question I have for you is,
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can my team earn
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CEU credits for courses taken on a Cybrary platform?
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>> Absolutely. When one of your team members
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completes a video course on Cybrary for teams,
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they'll receive an actual certificate of
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continuing education completion that can be
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uploaded and submitted to
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the relevant certification body.
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One of the great things about
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the customer success team over here at Cybrary,
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they do have a little bit of background experience
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and actually taking those certifications and
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helping you to figure out how to
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upload it into your specific portal.
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That's something that we can
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absolutely help with as well.
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>> Amazing. Can I modify a
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>> certification course for my team?
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>> While Cybrary has certification courses
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curated by industry experts,
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you do have the ability to create
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your own pathway where you have
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a certification course and you can add
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other related learning activities for your team.
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>> I noticed that the skill assessment you selected for
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the certification path had a Beta designation.
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Can you walk through what that means?
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>> Absolutely. Great question. Here at Cybrary,
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we're constantly developing new tools
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and resources to help organizations
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find and close the cybersecurity skill gaps
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that exist currently amongst our teams.
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Our Cybrary skill assessments,
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they gauge your teams retention
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of critical skills and can
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help to pinpoint where
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they should be focusing their learning.
00:00
These assessments, which are built by our network of
00:00
subject matter experts and undergo
00:00
a thorough three-phased review process,
00:00
cover the most in-demand
00:00
skills in the cybersecurity field.
00:00
Unlike other assessment tools,
00:00
Cybrary skills assessments are constantly
00:00
evolving to keep pace with emerging trends,
00:00
with new and improved questions
00:00
>> added every single month.
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>> Your team also has the ability to take
00:00
an assessment more than once to track
00:00
their development before and after completing a course.
00:00
>> You are so thorough, I love it.
00:00
Question number 6, you mentioned DoDD 8140.
00:00
Are your courses DoDD 8140 compliant?
00:00
>> Yeah. Cybrary's learning content is
00:00
DoDD 8140 and 8570 compliant.
00:00
We also map around
00:00
the 52 work roles within this nice framework as well.
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>> My last question for you,
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how does Cybrary for Teams
00:00
differ from the Cybrary Insider Pro package?
00:00
>> Perfect. This is my favorite question.
00:00
Cybrary Insider Pro is
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the individual learner looking
00:00
to build his or her cybersecurity career.
00:00
We combine courses on
00:00
the most in-demand cybersecurity skills
00:00
and certifications with
00:00
hands-on learning experiences and guidance
00:00
from a dedicated community of
00:00
mentors who can review your resume,
00:00
prepare you for job interviews and even
00:00
help find your passion within cybersecurity.
00:00
On the other hand, Cybrary for Teams,
00:00
what I showed you all today is
00:00
our solution to help security leaders
00:00
find and ultimately close
00:00
the cybersecurity skill gap in their organization.
00:00
Our tools, resources, and ever-growing network
00:00
of industry experts provide the foundation for
00:00
developing a highly skilled cybersecurity workforce
00:00
prepared to meet modern security challenges.
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>> Excellent. I want to thank each and every
00:00
one of you for attending our webinar today.
00:00
As a token of our appreciation,
00:00
we are pleased to offer two very special giveaways.
00:00
First, the first 50 folks who joined today's program,
00:00
we will be emailing each of you a $10 Amazon gift card.
00:00
Second, you can now unlock
00:00
free early access to Cybrary for Teams
00:00
today by requesting
00:00
an interactive walk-through at www.cybrary.it/business.
00:00
Get a more in-depth look at how we can help solve
00:00
your specific problems and give
00:00
your team the opportunity to try a course,
00:00
work in a virtual lab,
00:00
take a certification practice test,
00:00
and get their thoughts.
00:00
Again, to get your free early access,
00:00
simply go to www.cybrary.it/business.
00:00
The link has also been included in
00:00
the chat and complete the request a demo form.
00:00
A Cybrary representative will then reach
00:00
out to you to help get you started right away.
00:00
Now's the time to act.
00:00
Cybrary is ready to help you optimize
00:00
your team certification preparation process.
00:00
I have one last poll question for you guys.
00:00
Do you guys want to learn more about Cybrary for Teams?
00:00
Please click Yes and we'll have
00:00
a Cybrary representative reach out
00:00
to you as soon as possible.
00:00
If you have any additional questions for Angela,
00:00
please feel free to reach out to her directly.
00:00
We've not only included her LinkedIn and
00:00
email address in the chat window.
00:00
She's always happy to help and connect with
00:00
you guys offline if you have any further questions.
00:00
Thanks again for your time and we
00:00
hope to see you guys on future webinars.
00:00
Enjoy the rest of your day.
00:00
>> Thanks, everyone.
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