Tell us about yourself
I have developed and delivered instructor-led training, virtual training, mentoring, and consulting services since 2000. As a well-seasoned traveler, I have visited all 50 states and five countries abroad to provide services to clients. I have worked with clients across multiple industries including government (Federal, state, and local), aerospace, defense, banking, health care, energy, food production, media, motor vehicle, hospitality, and
telecommunications. I have built a diverse skill set including cybersecurity, project management, learning management systems, train-the-trainer, cloud services, server administration, computer networking, database development and administration, web development, programming, Software Development Lifecycle, Agile/Scrum, risk management, disaster recovery, service continuity, asset management, configuration management, change management, release management, deployment management, service level management, supplier management, monitoring and event management,
incident management, problem management, service desk, public speaking, customer service, Microsoft Office software, and team building. I bring years of technical expertise, a casual style, and enthusiasm with me to every assignment. Whether working with new learners or experienced professionals, I strive to create a collaborative learning
environment.
Education, Experience, and Interest in Cybersecurity
I graduated with a BA in Sociology from the University of Memphis. After I realized that being a social worker didn’t pay very well, I started my long and interesting career in information technology and cybersecurity. My first real tech job was working as a Computer Operator in a data center for a pharmaceutical company. I didn’t have a lot of technical experience, but I was a quick learner and I had great mentors to help me. In fact, I learned so quickly that I found myself mentoring co-workers with more tenure. I
was able to use those skills in my next career as a technical trainer. A colleague convinced me to take the leap into technical training, which allowed me to develop a wide range of technical skills and earn multiple technical certifications.
One fun fact about yourself?
I inadvertently caused a Denial of Service attack on my university’s web servers while I was learning how to develop my first web site.
Certifications
I currently hold:
Microsoft MCP, MCSA (2003), MCSE (2003), MCT, MCTS: Configuring MS WSS 3.0, MCTS: MS Office Project 2007, MOS Master 2002, 2007, 2010
CompTIA A+, CASP+, CDIA+, Cloud+, Cloud Essentials+, CySA+, Data+, DHTI+, i-, Net+, IT Fundamentals+, Network+, PenTest+, Project+, Server+, Security
(ISC) 2 Certified in Cybersecurity
PMI Certified Associate in Project Management (CAPM)
ITIL Foundation Certificate (v2/v3), ITIL v3 Intermediate: Service Operations, ITIL v3, Intermediate: Operational Support & Analysis
Devo Platform Certified User
SCRUMstudy Scrum Master Certified (SMC), Scrum Fundamentals Certified (SFC)
CertNexus CyberSec First Responder (CFR), Data Ethics BIZ (DEBIZ)
HDI Customer Support Specialist (CSS), Support Center Analyst (SCA)
Logical Operations Modern Classroom Certified Trainer (MCCT), MCCT Master Trainer, Certified Virtual Educator (CVE)
CIW Associate, Certified Instructor IC3 Internet and Computing Core Certification
