In Incident Handling Fundamentals, David Biser describes what an incident looks like and effective ways to handle an incident. There is no single definition of an incident, and it varies across standards and organizations. It is important to have a clear idea of what an incident looks like because, in more than 50% of cases, organizations are informed by a third party about a breach. The instructor discusses tool like SOAR and various analysis resources, as well as forensic tools to effectively handle incidents.