Most of Jennifer's career has been focused on content creation in some form. As an open-source intelligence analyst, she wrote and edited short and long-form reports for business consumers. As a technical writer for the software team behind Apache NiFi, she wrote user documentation, taught in-person training courses, and created online video tutorials. As a product manager, she created product requirements, user documentation, and video demonstrations. She is currently completing her Master’s degree in Learning Design and Technology at the University of Maryland Global Campus.