Course Content

Course Description

After this troubleshooting is completed, we will also look at how to verify other network connectivity issues such as domain name resolution, route tables, and how to test ports and protocols. The course will also cover what advanced network troubleshooting tools are available outside the Windows command line from third-party providers. Finally, we take an introductory look at common network devices and how to troubleshoot the installation and configuration of those devices.


In order to be successful in this course, the student should have previous knowledge or experience in the following concepts:

  • Network Interface Card (NIC) configuration on a Windows-based operating system
  • Internet Protocol (IP) basics such as IP addresses, subnet masks, and gateways
  • Be comfortable with working with the command line

Course Goals

By the end of this course, students should be able to:

  • Verify network configurations
  • Troubleshoot network connectivity
  • Verify domain name resolution
  • Modify route tables
  • Test ports and protocols
  • Understand available advanced networking tools
  • Understand troubleshooting network devices

Instructed By

Instructor Profile Image
Jeff Brown

Provided By


Certificate of Completion

Certificate Of Completion

Complete this entire course to earn a Network Troubleshooting and Tools Certificate of Completion