Network Troubleshooting and Tools

In this course, we will learn basic network troubleshooting using command line tools in a Windows environment. We will learn to verify local network configuration and test connectivity from our local system to other network resources.

Course Content

Capturing Network Traffic


Network Troubleshooting Tools
Advanced Networking Tools


Network Troubleshooting Tools
Testing Name Resolution


Network Troubleshooting Tools
Testing Network Connectivity


Network Troubleshooting Tools
Troubleshoot Network Devices


Troubleshoot Network Devices
Course Description

After this troubleshooting is completed, we will also look at how to verify other network connectivity issues such as domain name resolution, route tables, and how to test ports and protocols. The course will also cover what advanced network troubleshooting tools are available outside the Windows command line from third-party providers. Finally, we take an introductory look at common network devices and how to troubleshoot the installation and configuration of those devices.


In order to be successful in this course, the student should have previous knowledge or experience in the following concepts:

  • Network Interface Card (NIC) configuration on a Windows-based operating system
  • Internet Protocol (IP) basics such as IP addresses, subnet masks, and gateways
  • Be comfortable with working with the command line
  • Course Goals

    By the end of this course, students should be able to:

  • Verify network configurations
  • Troubleshoot network connectivity
  • Verify domain name resolution
  • Modify route tables
  • Test ports and protocols
  • Understand available advanced networking tools
  • * Understand troubleshooting network devices

    This course is part of a Career Path:
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    Instructed by

    Jeff Brown

    I am System Administratorwith over a decadeof experience in administration and engineering. I have worked across various industries including government, non-profit, and Fortune 500 companies.I started out as a general system administrator primarily working with Microsoft technologies like Windows Server, Active Directory, System Center Configuration Manager,and SQL as well as VMware and mobile device management. I got started with programming and scripting working with VBScript and moved to PowerShell later.

    I had been looking around at different opportunities to build content and give back to the IT community as so many others have done for me. I saw ajob posting online looking for PowerShell instructorsat Cybrary. I enjoy working with and building scripts and modules with PowerShell and was ready to pass on any knowledge I have to others just now learning. I applied and started working with the team to learn more about how the operate and to complete an audition video. Once completed, they instead asked if I would be interested in putting together an entire course covering the AZ-300 exam. Eight hours of content! I decided to go for it and the team has been great in providing feedback and working with meto build this great course for its students.

    Blog: [](

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    Certification Body
    Certificate of Completion

    Complete this entire course to earn a Network Troubleshooting and Tools Certificate of Completion