Updated October 2019Training your employees is extremely important for any type of organization. It does cost time and money - however, it can cost an organization up to
three times an employee’s salary to lose them in the first year due to subpar training.
Benefits of training include:
- Addressing opportunities
- Increased productivity and engagement
- Tracking skills and maintaining consistency
- Improving employee retention and satisfaction
- Maintaining satisfied clients/customers
Addressing OpportunitiesAny employee, new or old, is going to have their strengths and weaknesses when learning a new skillset. Without acknowledging these weaknesses, it can be detrimental to the organization. A well-structured training program can help solve this by providing employees with the knowledge base to help overcome any potential obstacles.Training also provides new employees with the knowledge to support their colleagues which creates a collaborative, team work environment. Your employees not only learn from training and development, but they also learn from each other's mistakes and accomplishments. This method mitigates
reoccurring mistakes and provides employees with strategies for success.
Increasing Productivity and EngagementWhen an organization has implemented a training process, this ultimately
increases employee productivity. Training provides an increase in process efficiencies which leads to overall company success. The main purpose of training is to improve overall performance. When training is executed well, it does just that! It provides your employees with the expertise they need to fulfill their role and make an impact on your business. The skills they learn empower them to deliver quality work. It also gives your new hires a clear understanding of their role and responsibilities. They are aware of their expectations and they are equipped with the skills to effectively meet them.Engagement and productivity go hand-in-hand. Employees that are more engaged are more productive. Training involves continuous engagement with your employees as well as opportunities for them to interact. Two-way communication can take place to share knowledge and opinions. When employees are training, they are up to date with business initiatives. By staying informed, this keeps them more invested, dedicated and committed to their role and the company.
Ability to Track Skills and Maintain ConsistencyBeing able to track performance helps provide a stronger training structure. This allows your trainers and mentors to identify areas your new employees lack engagement with. When areas of opportunity are identified, the training structure can be improved and can provide better overall development based on these insights.Creating consistency within an organization is much easier said than done. However, training helps reduce any existing variation between departments. Consistent training allows employees to share a general knowledge of the roles and responsibilities of each other. This consistency eliminates second guessing and confusion for how your organization is structured and how it functions.
Improve Employee Retention and SatisfactionTraining takes time! It can be a very costly and time-consuming process. However, if done correctly, engagement, performance, and employee satisfaction can increase. Therefore, retention improves. Every employee wants to
feel valued and training boosts this feeling. It provides employees with the resources they need to succeed and shows that your organization is committed to their success.Training is 100% a company benefit. In return, employees are more likely to enjoy what they do and stay committed to your organization. It sets your employees up for success and creates a supportive workplace. This provides your organization with more opportunities and reduces recruiting and onboarding costs for your business.
Keeping and Making Happy Clients/Customers Having untrained employees can increase deficiencies that can ultimately lead to loss of clients or customers. While this is the worst case scenario, it is possible. Providing a well-structured, successful training program can help develop and strengthen your organization’s brand. This creates an advantage for your organization, especially for new graduates and employees looking for a career change. We’ve learned about the impact training has on new employees and productivity; however, arguably the most important benefit is the effect it has on your organization’s growth. To bring everything together, well-trained and productive employees ultimately provide better services for clients and customers. Clients and customers are more likely to invest in your service or product when they are satisfied with their experiences and results.Training is one of the most valuable investments to an organization. Having a well-trained workforce means your organization is addressing opportunities, increasing productivity and engagement; which in return creates the ability to track skills and maintain consistency, improve employee retention and satisfaction, and ultimately keep and make your clients satisfied. An investment in your training program is an investment for your organization.
