31 hours 29 minutes

Video Description

Virtual Box This lesson covers the virtual PBX, which stands for Private Branch Exchange which is a telephone switch and call manager. The virtual PBX allows for:

  • Establishing connections
  • Maintaining connections
  • Disconnecting connections
  • Providing call information

The virtual PBX replaces hardware but still requires a call agent. It's useful for Voice Over Internet (VoIP) and works well in every environment from a small office to a large call center.

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Instructed By

Instructor Profile Image
Anthony Harris
Systems Analyst and Administrator at SAIC