Time
5 hours 33 minutes
Difficulty
Beginner
CEU/CPE
3

Video Description

Troubleshooting Wireless and Wired Connections Part 5 In our final lesson on Wireless and Wired Connectivity Issues we examine digital tools and how they help us diagnose connectivity issues. One such tool is PING, it confirm connection between two network end points using the Host name or IP address. PING can also provide information about the communication ability of the path that is traveled between those two networks end points. For example we examine how echoing works, how to test connectivity to a specific known device on the network such as a switch for a given server, or a router and what that information indicates about internal and external connectivity on its failure. Another is Trace route where we demonstrate how it work and examine what network information it reveals. Or another tool such as wireless locating software and what you can learn about signal or communication strength of your wireless network.

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Troubleshoot Critical Systems

Diagnosing system malfunctions and finding a solution is an important skill for help desk professionals to develop. Expand your knowledge of the troubleshooting theory in less than an hour.

Instructed By

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Anthony Harris
Systems Analyst and Administrator at SAIC
Instructor