Time
5 hours 33 minutes
Difficulty
Beginner
CEU/CPE
3

Video Description

Troubleshooting Wireless and Wired Connections Part 2 Next we look at intermittent connectivity issues and what cause them to occur. For example, what happens when a firewall is misconfigured and block network access, about confirming the NIC card works, issues with the TCP/IP protocol stack, and why good troubleshooting practices always begins with eliminating or ruling out the obvious causes such as loose cabling, unplugged devices and other hardware related events. You learn about issues on the ISP side of connectivity and their related issues such as what happens when the wireless key information is entered incorrectly.

Up Next

Troubleshoot Critical Systems

Diagnosing system malfunctions and finding a solution is an important skill for help desk professionals to develop. Expand your knowledge of the troubleshooting theory in less than an hour.

Instructed By

Instructor Profile Image
Anthony Harris
Systems Analyst and Administrator at SAIC
Instructor