Troubleshooting Theory This lesson covers trouble shooting network environments. In order to troubleshoot; it's important to go through a process known as the Troubleshooting theory; this allows an issue to be resolve in the best way and consists of the following steps:
- Identify problem
- Establish theory of probable cause
- Test the theory
- Establish a plan of action/identify effects
- Verify functionality/preventative measures
- Document findings, actions, outcomes
CompTIA Network+ training and certification provides you with the education to begin a career in network administration. This free online course teaches the skills needed to create, configure, manage, and troubleshoot wireless and wired networks.