Time
60 hours 39 minutes
Difficulty
Beginner
CEU/CPE
40

Video Description

Troubleshooting Theory This lesson covers trouble shooting network environments. In order to troubleshoot; it's important to go through a process known as the Troubleshooting theory; this allows an issue to be resolve in the best way and consists of the following steps:

  • Identify problem
  • Establish theory of probable cause
  • Test the theory
  • Establish a plan of action/identify effects
  • Implement/escalate
  • Verify functionality/preventative measures
  • Document findings, actions, outcomes

Up Next

CompTIA Network+

CompTIA Network+ training and certification provides you with the education to begin a career in network administration. This free online course teaches the skills needed to create, configure, manage, and troubleshoot wireless and wired networks.

Instructed By

Instructor Profile Image
Anthony Harris
Systems Analyst and Administrator at SAIC
Instructor