5 hours 33 minutes

Video Description

Troubleshooting Printers Part 2 Now we look at some common mechanical printing issues such as creased paper, the printer doesn't feed correctly, or there is no local or network connectivity to the computing device. Printer dust or other debris, the feed timing and the duplexing function may be off, wrong tray size for the paper type used or configured for that tray (configured for letter but holding legal) are all common and easily corrected if good printer maintenance is practiced and stressed with users as well. While connectivity may be caused by bad network card, loose plug, or cable, port or other issue such as firmware, we examine how to resolve these occurrences as well.

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Troubleshoot Critical Systems

Diagnosing system malfunctions and finding a solution is an important skill for help desk professionals to develop. Expand your knowledge of the troubleshooting theory in less than an hour.

Instructed By

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Anthony Harris
Systems Analyst and Administrator at SAIC