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This lesson focuses on change management. Change management is essential as it provides a stable environment. How change management is conducted depends on the industry and standards. When implementing change management; the following factors must be taken into account: 1. Procedural 2. Scheduling 3. Documentation 4. Awareness/training 5. Back out plans/fall backs 6. Change management database 7. What/when/who 8. Vendor contact/support info