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This lesson focuses on Business Impact Analysis (BIA). The BIA is initiated by the BCP committee and identifies and prioritizes all business practices based on criticality. A BIA looks at the quantitative and qualitative losses an organization can incur in the event of a loss a service or process. Key metrics to establish in a BIA are: • RPO: Recovery Point Objective • MTD: Maximum Tolerable Downtime o RTO: Recovery Time Objective o WRT: Work Recovery Time • MTBF: Mean Time Between Failures • MTTR: Mean Time to Repair • MOR: Minimum Operating Requirements Results of the BIA should contain: • ALL Businesses processes and assets • Impact company can handle dealing with each risk • Outage time that would be critical vs which would not be critical • Preventative controls