Module 1 - The Process of Auditing Information Systems

Module 2 - Goverance and Management of IT

Module 3 - Information Systems Acquisition, Development, and Implementation

Module 4 - Information Systems Operation, Maintenance, and Support

Module 5 - Protection and Information Assets

IT Operations Management

Virtual Practice Lab
Practice Test
IT Operations Management

This lessons covers IT operations management. IT operations management consists of the following:

  • Management of the IT department
  • IT asset management
  • Systems lifestyle
  • IT policies

This unit also covers IT Functional Objectives:

  • IT procedures
  • IT job descriptions and responsibilities
  • IT risk management process
  • IT service to the user

This unit also covers the IT Infrastructure library (ITIL). The core functions of the ITIL are:

  • Service support
  • Service delivery
  • Functional planning and management


Participants in this lesson also learn about the IT department, specifically the roles of the:

  • IT director
  • IT Operations Managers
  • Systems architects
  • Information security manager
  • Information Systems Security analyst
  • Change control manager
  • Applications manager
  • Systems programmer
  • Software quality assurance tester
  • Systems analyst
  • Data entry staff
  • Media librarian
  • Help desk

This lesson also covers using metrics to measure performance of an IT system, service level agreements (SLA) and outsourcing IT resources.


Watch the Course Intro Video
Learn on the go.
The app designed for the modern cyber security professional.
Get it on Google PlayGet it on the App Store
Recommended Study Material
Practice Labs and Exam Vouchers

Congratulations! You're taking the first step to getting certified. Get some hands on experience with available practice labs OR save some money, support Cybrary, and purchase discounted exam vouchers. Ready to earn your next industry certification? Join cyber security's largest community and start learning today.


Our Revolution

We believe Cyber Security training should be free, for everyone, FOREVER. Everyone, everywhere, deserves the OPPORTUNITY to learn, begin and grow a career in this fascinating field. Therefore, Cybrary is a free community where people, companies and training come together to give everyone the ability to collaborate in an open source way that is revolutionizing the cyber security educational experience.

Cybrary On The Go

Get the Cybrary app for Android for online and offline viewing of our lessons.

Get it on Google Play

Support Cybrary

Donate Here to Get This Month's Donor Badge



NSA | Crypto Challenge of the Week | Week 16
Views: 88 / April 22, 2018
Step into Cyber Security
Views: 136 / April 22, 2018
The Importance of jQuery Mobile in 2018
Views: 114 / April 22, 2018
Views: 762 / April 21, 2018
Skip to toolbar

We recommend always using caution when following any link

Are you sure you want to continue?