Hello and welcome to the Hcs PP certification course with Sai Buri Health Data Management.
My name is Shalane Hutchins and I'll be your instructor today.
Today we'll be talking about information flow in healthcare environments,
foundations of data management,
flow paths, modality
To realize significant savings from expenses, health care organizations throughout the world are implementing two primary enterprise applications and ER p application and C R M application. Air P is an enterprise resource planning application
and a C R M is a customer relationship management application.
Both of these applications focus on driving increased efficiencies from core business processes. Many health care organizations have business units that function in silos and either don't have access to or very rarely share information across the enterprise,
which creates duplicate processes
and duplicate outreaches and touches and databases with customer information in it. Increasing the expense across the organization
years e. R P systems focus on holding expenses in check
and CRM systems work to build more profitable relationships with customers in patients
on the opportunistic, profit seeking patient facing side,
health care organizations realize that patients are expensive to acquire and maintain leading them to implement a C. R M system.
At the same time, many organizations have developed data warehouses in an effort to make more strategic decisions across the enterprise.
The Foundation of European Serum Systems is the data that drives thes implementations without ballot information. Thes company wide applications can only function at a garbage in garbage out level.
To be successful, they need high quality data on inventory supplies, patients, vendors and other crucial company wide information
data. Inconsistencies, anomalies, duplicated data, missing data and other problems can cripple a health care organization.
Data initiatives cannot succeed unless you have a technology and the methodology that addresses all four areas of data management
data profiling is the beginning of an effective data management strategy.
Data profiling encompasses activities such as frequency and basic statistic reports, table relationships, phrase and element analysis and business rule Discovery.
Understanding the data activity
data quality is were you standardize, validate and verify the data
Before successful integration can occur, data sources must be normalized so that the same concepts are represented in the same fashion.
Data integration is necessary to obtain a true understanding of the health care organization.
Integration can occur at the individual level the household level, such as all patients of the same address,
the business or corporate level, the supplier level or any other combination of attributes. Data integration requires powerful matching technology that can locate less obvious members of a related group,
Data augmentation a pins new data and provides missing information.
Common augmentation includes demographic
information such as the age, gender, marital status or geographic information such as your city, state or ZIP code and credit information.
It can also encompass data management algorithms and methodologies that combat unique clinical data problems. Finding that unique identify makes the data useful.
Information flow channels are evaluated by four criteria.
Flow paths, modality,
band with and synchronicity
Mediated float has required the use of some technology
unmediated full pass don't
mediated full pads and they will functionalities such as recorded history and overcome time in long distance. However, to use both parties must have the appropriate technology available and know how to use it.
Modality is the channel through which information is transmitted
When information technology is introduced to a system to share information, the modality becomes primarily visual, using a computer, smartphone or other mobile technology.
When switching the auditory modality detects for exchanging information.
Some of the implicit information may be lost, such as tone or the urgency in the voice or the loudness of a message or emphasis on certain words or phrases.
The reason why modality is important in this information is because the security and the privacy of the data
requires different types of controls
based on how the data is being transmitted or shared.
Think about what controls are necessary for sharing information over the phone.
Your call centres and support services have requirements to protect information from being hurt by people who do not have a need to hear the information.
While we're all working from home, some call sinners and support personnel are working out of their homes with their family members around. Some of that information needs to be protected from other people, um, hearing it, who don't need to hear it or being shared with people
who aren't authorized to have access to that information.
Tactile communication involves touching and is more limited because it requires the sender and receiver to be in close proximity.
is the amount of information that's transmitted over a period of time,
so think about it this way. Teaching a new patient about a new medication that he or she needs to start taking will require more band with more time than the pharmacy. Just notifying the doctor that the patient picked up the refill.
Think about it. In this way. Traffic in the difference between a two lane road or six or eight lane highway
more lanes means more traffic can move through an area
quicker than on the two lane road,
of a six or eight lane highway, is
greater than or larger thin a two lane road.
Information richness involves the senses,
so face to face interactions have the most information richness for something involving ambiguity. While email is usually selected when their situational constraints, it's easier to relay information face to face rather than an email where words can be misinterpreted or content can be misunderstood.
In layman's terms. This means that when you're able to see someone's phase as they're communicating, you can pick up on subtle cues and facial expressions and hand gestures. It creates more of an experience than just listening to someone's voice or reading a text
synchronicity. The primary advantage of synchronous communication is Theobald ality for immediate feedback and clarification when necessary,
and advantage to asynchronous communication is that the communication exchange does not require both parties to participate in the conversation at the same time. For example, an email or effects the receiver can deal with communication when their time allows.
How many times have you not responded to an email or a text immediately?
You chose the most appropriate time for yourself to respond to that person because if you didn't have time or you didn't want to deal with the content of that message at the time,
the drawback is knowing that the receiver actually received and understood the message.
So sometimes when the delay in response to an email or a text message,
you don't know whether or not the person received it
or whether they even understood it.
So that's a drawback of the asynchronous commit communication
compared to a synchronous communication.
So in summary, what we talked about today was information flow in healthcare environments,
foundations of data management,
band with and synchronicity.
Thank you for your time today, and I look forward to talking to you soon. In the next video