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Instructor Information Greg W. Stuart has more than 16 years of experience in the IT industry both in the private and government sectors. He has a number of IT certifications including ITIL v3 Foundations and CompTIA Security+ and Network+. Currently, he lives in Northern VA and is a consultant and IT Manager. Mr. Stuart explains how ITIL is an important part of how IT service management works and giving the best service to clients.
Module 3 - Service Management
Module 4 - Key Principles, Models & Concepts
Module 2 - Lifecycle Phases
Module 5 - The Exam
Module 6 - Other Resources
Sr. Consultant at VMware
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