Customer Perspective on InsightIDR

Video Activity

Jordan Schroeder talks about his experience using InisghtIDR, a detection and investigation solution from Rapid7.

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Time
24 minutes
Difficulty
Beginner
Video Description

Jordan Schroeder talks about his experience using InisghtIDR, a detection and investigation solution from Rapid7.

Video Transcription
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>> [MUSIC]
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>> My name is Jordan Schroeder,
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>> and I'm a Rapid7 customer.
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Before we had Rapid7 in our environment,
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we had many different processes
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and many different tools helping us out.
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One of those was a log aggregator.
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But the problem with the log aggregator alone
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>> was simply that we would need to have
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>> people who had experience in the network,
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including the Director of GRC and the Director of
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IT looking at the logs on a daily basis,
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trying to find those anomalies,
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those things that were successes,
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but weren't supposed to be successes.
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It's easy to alert on errors and problems,
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but it's not so easy to alert on
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things that you don't expect.
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When I heard about Rapid7's InsightIDR product,
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I immediately became interested.
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I'm very familiar with Rapid7 as a company,
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I've been using their other products.
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But having that expertise in a tool that
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could identify user behavior anomalies
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was something I was very interested in.
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I contacted them,
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>> they set up a demo for my environment.
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>> The demo setup was very quick,
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there was almost no tuning at all.
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Within an hour after turning InsightIDR on,
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my company was getting high-value,
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very interesting, very useful alerts
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>> almost immediately.
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>> That was a very effective demo
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for my company and my team.
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Because after a week, and we had tested out
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the various capabilities of the tool and whether or
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not we were going to get full coverage
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and we're going to see everything.
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By the end of the week, the Director of
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GRC and the Director of IT
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simply stopped looking at the logs
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because they didn't feel they needed to anymore.
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InsightIDR has freed up those four people
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to do their jobs and do
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the rest of their work while we have
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the condensed knowledge and wisdom of
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Rapid7 in a service that looks through our logs
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24/7 and provides us what we need to do
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to do our job and to protect both ourselves,
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our clients, and our clients' data.