Time
5 hours 14 minutes
Difficulty
Intermediate
CEU/CPE
10

Video Description

This lesson focuses on control quality management. Control quality focuses on measuring the output of the process against the specifications. This creates the quality control measurements, validated changes, verified deliverables, work performance information, change requests and project management plans. [toggle_content title="Transcript"] We are going over planning and execution for the quality management knowledge area, the last process falls under monitoring controlling which is control quality management. Control quality is focused on measuring the outputs of other processes begins its specification. This creates the quality control measurements, variable change request, verified deliverables, work performance information, change request and new project management plan updates. Its inputs are project management plan. At this point, the project management plan is approved and its executing. You are going to take and take out the quality management plan and you are going against that. That is what is an input. Quality check list which we created earlier, provides specific steps that must be executed to ensure requirements are met. Quality matrix, may be the final characteristics and variables that are measured against to provide details of the acceptable variances. If we made 95 percent plus or minus five percent it falls within that range. Work performance data, since we are executing, work is actually being done so you are taking that data and you are taking it as an input. There are change request which happen if there are variances. This inputs are approved change requests. This are already converted and been accepted. You are taking that as an input. Deliverables are the work products so an example that was big my company we had weekly financial reports, we had reports on how projects were done weekly on finances ahead of each of the penny, so that was our deliverable. Our Quality metrics, it had to be that precise, it had to be within the penny. The tools for control quality are statistical sampling. An example that I was giving in my class is water proof versus water resistant watches. For water resistant watches, they will take a sample of the watches that they have made. For example, every twenty watches they will test in water, analysis statistical sampling. Water proof from what I was told, they would sample 100 percent of those watches. Every watch that came as water proof has been tested. Inspection is another tool. Inspection is taking the actual requirement, with the actual deliverable, matching them up to make sure that the deliverable is meeting the requirement. Approved change request review...this are change request that have been approved. You are ensuring that that deliverable has implemented the change request and that becomes the output. Once again we have the seven basic quality tools. Those are the chars that we have gone over earlier in this knowledge area. In review, we have gone over the inputs which is the project management plan, quality metrics, quality checklist, work performance data, approved change request, and deliverables. Your tools are the seven basic quality tools, statistical sampling, inspection, approved change request review. Then, the outputs are quality control measurements, you have validated changes, verified deliverables, work performance information. If you have a variance with every process within monitoring controlling, if you have a variance you have to submit change request. If you are not approved yet, it is the request that will go to a board, it will be rejected or approved. You are going to update your project management plan. Which would be most likely, you will collect your quality plan update back and that's part of your... that goes into the binder for the project management plan. [/toggle_content]

Video Transcription

00:04
So we've gone over planning and execution for the Quality Management Knowledge Area.
00:08
The last process falls under monitoring. Controlling what's this? Control? Quality management control quality is focused on measuring the output of the process against the specification.
00:19
Uh, this creates the quality control measurements,
00:22
validated change requests,
00:25
verified deliverables,
00:27
work performance information, change your quest
00:30
and the project management plan updates.
00:33
Uh, it's inputs are the Project mansion plane.
00:37
So at this point, the project manager of the plan is approved and it's executing.
00:41
So you're gonna take that binder and take out the quality management plan.
00:46
You're gonna go against that. That's why that's an input
00:49
quality checklist, which we've created earlier. Provide specific steps that must be executed to ensure requirements are met
00:56
quality metrics.
00:58
They had to find the characteristics and variables that are measured against provide details
01:03
of acceptable variances stuff. Remember
01:06
if we made it 90% plus or minus 5%
01:08
it falls within that range.
01:11
Work performance status UN's were executing
01:15
work is actually being done. So you're taking that data and you're taking it as an employee.
01:19
Uh, and
01:22
there are change request,
01:25
which
01:26
happens if there's variance is but
01:27
this input are approved. Change requests. These I've already been vetted and you've been accepted. Been accepted.
01:34
So you're taking that as an input
01:37
and deliver Bals are the work products. So
01:41
an example that was big in my company were weekly financial reports. We had a report on how the
01:47
project was done weekly on finances. So,
01:49
um,
01:52
it had to be to the penny. So that was our deliver ble
01:56
and our quality metrics had to be that precise. It had to be within a penny.
02:04
So the tools for control quality are statistical sampling.
02:07
An example that was given to me in my class is waterproof versus water resistant watches
02:14
for water resistant watches. They would take a sample of the watches that they made.
02:17
Uh, so, for example, every 20 watches they would test and water,
02:23
and that was a statistical sampling.
02:27
Waterproof from when I was told. Is that wood sample 100% of those watches. So every watch that came out that's waterproof has been tested.
02:36
Inspection is another tool. Inspection is taking the requirements
02:40
with the axe undeliverable,
02:43
matching them up to make sure that
02:45
that durable is meeting the requirements
02:49
approved change request review. So these air change requests that have been approved
02:53
you are,
02:55
uh, ensuring that that deliver ble has implemented that change request
03:00
and that
03:02
becomes the output.
03:04
And ah, once again, we have this seven basic quality tools those of the charts that we've gone over early in this knowledge area.
03:14
In review,
03:15
we've gone over the inputs, which is the project Mention plan
03:17
quality metrics, quality checklists, work performance data
03:23
approved change requests and deliverables.
03:25
Your tools are the seven basic quality tools
03:29
statistical sampling inspection,
03:31
approve, change your question review
03:34
and then the outputs are
03:37
quality control measurements.
03:39
You have validated changes,
03:42
verified deliverables,
03:45
work performance information.
03:47
If you have a variance
03:49
with every process within monitoring, controlling
03:53
if you have a variant, you're gonna submit a change request
03:55
but not approved yet. It's the request that's gonna goto aboard to either be rejected or approved.
04:03
And ah,
04:04
you're going to update your project management plan, which would be
04:09
most like you would go back to your quality plan, update that, and then that's part of your
04:15
that goes into the binder for the project management plan.

Up Next

Project Management Professional (PMP) - PMI

Our online PMP training course educates on how to initiate, plan and manage a project, as well as the process behind analyzing risk, monitoring and controlling project contracts and how to develop project schedules and budgets.

Instructed By

Instructor Profile Image
Vince McKeown
Senior Program Manager at FGS, LLC
Instructor