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Video Activity

This lesson offers a brief summary of what was covered in the module, focusing on how cost, time and scope all impact quality. Remember quality is the focus on customer satisfaction, management responsibility, continuous improvement and prevention over inspection. toggle_content title="Transcript" If you remember the triple constraint which consist...

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Time
5 hours 14 minutes
Difficulty
Intermediate
CEU/CPE
10
Video Description

This lesson offers a brief summary of what was covered in the module, focusing on how cost, time and scope all impact quality. Remember quality is the focus on customer satisfaction, management responsibility, continuous improvement and prevention over inspection. [toggle_content title="Transcript"] If you remember the triple constraint which consist of time, cost and scope, those are having an impact in quality. In summary of quality, quality is the focus on customer satisfaction, managed with responsibility, continuous improvement and provision of inspection. This concludes the quality knowledge area. I am Vincent McKeown. [/toggle_content]

Video Transcription
00:04
So if you remember the triple constraint, what's consists of cost time in scope? Those all have an impact on quality.
00:11
So in summary of quality
00:14
quality is the focus on customer satisfaction,
00:19
management responsibility,
00:21
continuous improvement and prevention over inspection.
00:25
This concludes the Quality Knowledge area. I'm Vince McEwen.
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