An Introduction to Six Sigma


This lesson offers participants an introduction into the 6-Sigma course. One of the top priorities in providing goods and services is the reduction of variability. Six-Sigma is routed in reducing defects and the amount of variability in producing a particular widget or object for sale. This course covers the classic 6-Sigma in terms of its reduction of variability. The purpose of this course is to:

  1. Provide an introduction to what is ‘Six Sigma’, it’s value to the industry and how it may be able to help
  2. Introduce the DMAIC model to help guide you through the use and understanding as well as the proper application of Six Sigma
  3. To provide participants several of the tools available for use and considering when deploying Six Sigma in a business

Course objectives are:

  1. To have a basic understanding of Six Sigma
  2. How it can be used?
  3. The challenges
  4. Whether it is right for your business

The Course Outline consists of:

  1. What is Six Sigma?
  2. The History
  3. The Belts Concepts and Benefits
  4. The cost of Six-Sigma Implementation
  5. The three major Six Sigma methodologies (officially DMAIC)
  6. The DMAIC Model
    1. Define
    2. Measure
    3. Analyze
    4. Improve
    5. Control
  7. Major Six Sigma Tools
    1. Pareto Chart
    2. Cause-Effect Diagram
    3. Scatter Diagram
  8. Is Six-Sigma Right for your Company?
  9. Conclusion


It is important to remember that Six-Sigma is costly to implement and might not be the best fit for every business. In addition, there are two types of Six Sigma: Lean and Six Sigma. Lean and Six Sigma complement one another in that Lean Accelerates Six Sigma, delivering greater results than using one or the other.

Lean is about waste reduction and Six Sigma offers an IT/Service based defects reduction allowing for process performance improvement and the delivery of nearly defect free products and services.

This course focuses exclusively on Six Sigma. Six Sigma is a very disciplined process and has a structured methodology with defined roles for participants. It is a data-driven methodology and requires complete and accurate data collection. Six Sigma is a business-driven approach for:

  1. Improving processes
  2. Lowering Defects
  3. Reducing Process Variability
  4. Reducing Costs
  5. Increasing customer satisfaction
  6. Increased profits

Utilizing Six Sigma also allows a business to enjoy structure, process improvement, improved quality of service and increased profitability.

The course instructor, Mark Russo has 25 years of experience in cybersecurity and has held multiple positions in both the public and private sector delivering software solutions. Currently, he works for the Department of Defense (DoD) on a major weapons system.

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