Failure of Electronic Equipment

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Failure of Electronic Equipment:

Failure of electronic equipment is unavoidable, regardless of the quality of the equipment an organization has in place. It’s critical to be prepared for equipment failure to sustain the ongoing availability of the IT infrastructure and help to protect the integrity and availability of its resources.

Preparing for equipment failure entails many processes. In some non-mission-critical situations, knowing where to obtain replacement parts for a 48-hour replacement timeline is sufficient. In other situations, onsite replacement parts are mandatory. In this case the response time in returning a system back to full capacity is proportional to the cost of maintaining such a solution. Costs include storage, transportation, pre-purchasing, and maintaining onsite installation and restoration expertise. In some circumstances, the maintenance of onsite replacements can’t be supported. For these situations, establishing a service level agreement (SLA), which explicitly details the response time of a vendor in the event of an equipment failure emergency with the hardware vendor, is essential.

Aging hardware should also be scheduled for replacement and/or repair.

The scheduling of these repairs should be based on…

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