< All CompTIA Cloud+ Notes

tsirhCdneM | CompTIA Cloud+ | Module 9

By: Raul Pop | Related Course: CompTIA Cloud+ | Published: June 13, 2017 | Modified: June 13, 2017
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NotepadManagement and Testing

Policies and Procedures

Systems Management Best Practices

Testing Techniques

Tools

Documentation

System Logs

 

Policies and Procedures

 

Change Management

Maximizes the value

Reduces Disruption

Minimize Risk

Provides Control for Configuration Management

 

Configuration Management

Improve performance

Optimizes cost and risk

 

Capacity Management

Gives the customers the best performance

Allows for justifiable cost

Gives justification for demands and performance

 

Life Cycle Management

Process or processes put in place by an organization to assist

Management

Coordination

Control

Delivery

Support

Information Technology Infrastructure Library(ITIL)

Microsoft Operations Framework(MOF)

 

Systems Management Best Practices

Documentation

Standardization

Planning

 

Documentation

Strategic Planning

Requirements(Bussiness Technical Slas)4

Designs (Service Design Package)

Service Delivery(Incidents,Problems,Configuration Item Records)

Continual Service Improvement Register

 

 

Standardization

Naming Conventions

Configuration Options

Procedures

Baselines

 

Planning

Maintenance Windows

Change Advisory Board(CAB) Approvals

 

Testing Techniques

Configuration Testing

Security Testing

Roles and Responsibilities

 

Configuration Testing

Testing the components

Network

Data

Applications

Storage

 

Security Testing

For legal reseasons the organization should review the contract with the cloud provider

Before testing begins the organizations should inform the provider the plain to test

White box the tester is given information about the system designed for specific attacks

Black box the tester knows very little about the system simulates a real-world hacker

 

Roles and Responsibilities

Seperate of duties

Check and balances

Internal controls help reduce potential damage

A single administrator can cause issues of he has all the keys

 


NotepadManagement and Testing

Tools

Ping

Tracert/Traceroute

Ipconfig/Ifconfig

Nslookup

Nestat

ARP

Telnet

 

Documentation

Should be easy to understand

Record responsibilities

Record device configuration

Updated Changes

Makes troubleshooting easier if issues arise

 

System Logs

Records event on PCs

Tracks device changes

Device drivers

System changes

Events

Some third party software allow the logs to be consolidated


< All CompTIA Cloud+ Notes
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