Knowledge Manager Job Profile

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What is a Knowledge Manager?

The knowledge Manager Responsible for the management and administration of processes and tools that enable the organization to identify, document, and access intellectual capital and information content.

Professional Certifications:

Core competencies of a Knowledge Manager

  • Criminal Law
  • Information Assurance
  • Vulnerability Management
  • Information Security Management
  • Cybersecurity Management
  • Data Administration
  • Security Policy
  • Enterprise Architecture
  • Incident Response
  • Cyber Intelligence Analysis
  • Training, Education, and Awareness

Knowledge Manager must know:

  • computer networking concepts and protocols, and network security methodologies.
  • risk management processes (e.g., methods for assessing and mitigating risk).
  • laws, regulations, policies, and ethics as they relate to cybersecurity and privacy.
  • cybersecurity and privacy principles.
  • cyber threats and vulnerabilities.
  • specific operational impacts of cybersecurity lapses.
  • cyber defense and vulnerability assessment tools and their capabilities.
  • the capabilities and functionality associated with content creation technologies (e.g., wikis, social networking, content management systems, blogs).
  • the capabilities and functionality associated with various technologies for organizing and managing information (e.g., databases, bookmarking engines).
  • the capabilities and functionality of various collaborative technologies (e.g., groupware, SharePoint).
  • the organization’s core business/mission processes.
  • Cloud-based knowledge management technologies and concepts related to security, governance, procurement, and administration.
  • data classification standards and methodologies based on sensitivity and other risk factors.
  • taxonomy and semantic ontology theory.
  • Personally Identifiable Information (PII) data security standards.
  • Payment Card Industry (PCI) data security standards.
  • Personal Health Information (PHI) data security standards.
  • use cases related to collaboration and content synchronization across platforms (e.g., Mobile, PC, Cloud).
  • an organization’s information classification program and procedures for information compromise.
  • the principal methods, procedures, and techniques of gathering information and
  • producing, reporting, and sharing information.
  • data mining techniques.
  • database theory.

Key skills of the Knowledge Manager include:

  • conducting information searches.
  • conducting knowledge mapping (e.g., map of knowledge repositories).
  • the measuring and reporting of intellectual capital.
  • using knowledge management technologies.

Knowledge Manager must be able to

  • match the appropriate knowledge repository technology for a given application or environment

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