Retail is Unprepared for Social Engineering

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The latest data from SecurityScorecard shows the retail industry’s security stance is at an all-time low, and is particularly susceptible to social engineering attacks.

The retail industry is one of a few a primary targets for cybercriminals – they rank fourth (behind financial, healthcare, and government), according to a Carbon Black report. Credit card data is accessible using RAM scrapers (the number 2 data breach method used according to the 2018 Verizon Data Breach Investigations Report).

More importantly, users at store locations can be easily phished or vished via social engineering tactics. Cybercriminals pose as a member of IT or management to take advantage of store employee’s willingness to comply with a call from “corporate”. The reason an emphasis needs to be put on social engineering is that malware (like RAM scrapers) can’t get installed without first tricking the user.

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KnowBe4 is the world’s largest security awareness training and simulated phishing platform that helps you manage the ongoing problem of social engineering. The KnowBe4 platform is user-friendly and intuitive. It was built to scale for busy IT pros that have 16 other fires to put out. Our goal was to design the most powerful, yet easy-to-use platform available. Customers with businesses of all sizes can get the KnowBe4 platform deployed into production at least twice as fast as our competitors. Our Customer Success team gets you going in no time, without the need for consulting hours.
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