CB Customer Spotlight: Q&A with Kaas Tailored’s Joe Mrazik

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For the past eight years, Joe Mrazik has taken on the role of Network Administrator for Kaas Tailored, protecting the company’s endpoints with CB Defense. Kaas Tailored is an aerospace and furniture manufacturing company that supplies parts to aerospace companies like Boeing.

Read on to learn how Joe and his team have saved time, effort and resources using CB Defense.

  • Tell us about Kaas Tailored’s process for choosing Carbon Black.
    Prior to enlisting Carbon Black, we had a compromised machine and engaged our AV solution Symantec, as well as Microsoft, but found both results inconclusive. Despite all the AV tools we ran on that machine, the compromise was undiscoverable and it ultimately migrated to the domain controllers. The team fought for an entire week before we gained stability in the system. Due to the amount of time that was wasted on the process, we evaluated our existing security infrastructure and realized Symantec was not fulfilling our needs. As we began to look for a new security vendor, someone mentioned Carbon Black as an alternative to consider. After comparing Carbon Black to Symantec, it made sense to switch. The value I’ve seen in the past few months continues to validate why we went with Carbon Black.
  • What is the value you’ve seen since using Carbon Black?
    As it is for many teams, phishing attacks are the most popular form of attack. At Kaas Tailored, an employee clicked on a malicious email, which sent an email notification to the IT team within 30 seconds. This notification told us exactly what happened and allowed our team to solve the issue promptly. It was at that moment that I realized the power we had using Carbon Black. When the issue came up again with another employee, CB Defense took care of it immediately. The sense of relief that the team experienced after these phishing attacks was overwhelming. The CB Defense interface and UI have gone through multiple iterations since we’ve had it, making it easier to understand and use. CB Defense tells me exactly what happens, when it happens, and I no longer need to chase after unnecessary reports or logs.
  • How would you describe the value you have received from Carbon Black’s User Exchange community?
    At one point while using CB Defense, we had client updates depleting the bandwidth of our network. I submitted a ticket to the User Exchange community and was promptly given a guided solution to solve the problem, saving my team time and effort. I enjoy the User Exchange because I know there’s an actual Carbon Black employee or customer out there willing to help.
  • How did you know you wanted to work in this industry?
    When I was working as a Product Support Engineer at Intermec, I saw one of our system engineers preparing for a training session with their desk covered in “toys” – gadgets everywhere – and I said, “That’s what I want to do, that’s exactly what I want to do!” As it turned out, there was an open position for a Network Administrator on the IT team, and the rest is history.
  • How have your learnings from the greater security community influenced your security practice?
    Since working in this industry and using CB Defense, I’ve come to learn and appreciate the fact that there are tools out there that will help you do your job. The endpoint has become extremely important, and with all the other security products I’ve ever used, I felt I was always missing information or digging through log files to find anything relevant. Today, it would be difficult to find a security product that matches Carbon Black.
  • What’s one piece of advice you would want to share with someone trying to start a career in cybersecurity?
    Never stop learning. My personal security philosophy is to stay informed and ahead of the wave. I’m an avid subscriber of the SANS newsletters, and believe you should absorb as much as possible, and be aware of all of the vulnerabilities out there.

 

Check out other great customer success stories at carbonblack.com/customer-success

The post CB Customer Spotlight: Q&A with Kaas Tailored’s Joe Mrazik appeared first on Carbon Black.

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About Carbon Black, Inc.
Carbon Black is the leading provider of next-generation endpoint security. Carbon Black’s Next-Generation Antivirus (NGAV) solution, Cb Defense, leverages breakthrough prevention technology, “Streaming Prevention,” to instantly see and stop cyberattacks before they execute. Cb Defense uniquely combines breakthrough prevention with market-leading detection and response into a single, lightweight agent delivered through the cloud. With more than 7 million endpoints under management, Carbon Black has more than 2,500 customers, including 30 of the Fortune 100. These customers use Carbon Black to replace legacy antivirus, lock down critical systems, hunt threats, and protect their endpoints from the most advanced cyberattacks, including non-malware attacks.

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