Overview

Introduction

The Troubleshoot Client Connectivity module provides you with the instruction and server hardware to develop your hands on skills in the defined topics. This module includes the following exercises:

  • Troubleshoot AutoDiscover
  • Troubleshoot Web Services
  • Troubleshoot POP/IMAP
  • Troubleshoot Outlook Anywhere

Exercise 1 - Troubleshoot AutoDiscover

When a new mailbox user is signs on for the first time to his inbox, the Autodiscover service streamlines the creation of the messaging profile. You may encounter errors at times when a new profile is created on a client workstation.

Exercise 2 - Troubleshooting Web Services

Exchange Server 2013 makes the shift to a web-based administration tool called Exchange admin centre for administering the servers in a graphical user interface.

Exercise 3 - Troubleshoot POP/IMAP

POP3 and IMAPv4 are mail download protocols not widely used in a corporate environment setting. These protocols may come handy if Outlook 2013 is used to download email from third party e-mail services.

Exercise 4 - Troubleshooting Outlook Anywhere

Outlook Anywhere formerly known as RPC over HTTPS gives Outlook users the capability to connect to Exchange Server without the need for a VPN connection.

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