Implement Service Level Management
The "Implement Service Level Management" module provides you with the instruction and server hardware to develop your hands on skills in the defined topics. This module includes the following exercises: 1) Create a Calendar Item, SLA Metrics, and Service Level Objective, 2) Define a Service Level Objective against an Application, 3) Run a...
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Introduction
The Implement Service Level Management module provides you with the instruction and server hardware to develop your hands on skills in the defined topics. This module includes the following exercises:
- Create a Calendar Item, SLA Metrics, and Service Level Objective
- Define a Service Level Objective against an Application
- Run a Service Level Tracking Report
Exercise 1 - Create a Calendar Item, SLA Metrics, and Service Level Objective
In this exercise, you will learn the following in System Center 2012:
- How to create a Calendar Item
- How to create a SLA Metrics
- How to create a Service Level Objective
Exercise 2 - Define a Service Level Objective against an Application
In this exercise, you will learn the following in System Center 2012:
- How to define a service level objective against an application
Exercise 3 - Run a Service Level Tracking report
In this exercise, you will learn the following in System Center 2012:
- Run a Service Level Tracking report.
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